Hi all,
I am not a techie guy, but i have tried most of the things available online to solve the issue in my Moto X device. Need some help here. I own a Moto XT1052 from Asia retailer bought in 2014. The phone is amazing, however recently the wifi started playing up with intermittent loss of connection.
Upgrade details
The default OS was Kitkat 4.4.4, which was upgraded to Lollipop 5.1 over the air in August 2015. The phone did not show any specific issues until April 2016.
So far, I have tried troubleshooting in following areas:
Router or internet issue: - Eliminated
This issue was not with specific router or wifi access point, but for all the wifi access points I used to connect to or the new ones.
I also checked MAC filtering in two of the routers, which i was facing issues with.
Installed App issues - Eliminated
The issue continued even in safe mode.
1. Switching off WIFI and then turning on
2. Factory reset through software and recovery mode
3. Reinstalling StockROM to Kitkat 4.4.4 so as to eliminate OS upgrade issues.
4. Reinstalling Lollipop 5.1 (tried EU, GB and Asia)
Now the Wifi & Bluetooth wont turn on at all and the MAC address is "unavailable"
In one of the threads, i read the persist folder contains the necessary files for WIFI and Bluetooth. So i rooted the device through SuperSU and TWRP to check the system files. However, I do not have the folder named "persist"
I am not sure if persist folder is brand/ model specific. Please Help.
I am not a techie guy, but i have tried most of the things available online to solve the issue in my Moto X device. Need some help here. I own a Moto XT1052 from Asia retailer bought in 2014. The phone is amazing, however recently the wifi started playing up with intermittent loss of connection.
Upgrade details
The default OS was Kitkat 4.4.4, which was upgraded to Lollipop 5.1 over the air in August 2015. The phone did not show any specific issues until April 2016.
So far, I have tried troubleshooting in following areas:
Router or internet issue: - Eliminated
This issue was not with specific router or wifi access point, but for all the wifi access points I used to connect to or the new ones.
I also checked MAC filtering in two of the routers, which i was facing issues with.
Installed App issues - Eliminated
The issue continued even in safe mode.
1. Switching off WIFI and then turning on
2. Factory reset through software and recovery mode
3. Reinstalling StockROM to Kitkat 4.4.4 so as to eliminate OS upgrade issues.
4. Reinstalling Lollipop 5.1 (tried EU, GB and Asia)
Now the Wifi & Bluetooth wont turn on at all and the MAC address is "unavailable"
In one of the threads, i read the persist folder contains the necessary files for WIFI and Bluetooth. So i rooted the device through SuperSU and TWRP to check the system files. However, I do not have the folder named "persist"
I am not sure if persist folder is brand/ model specific. Please Help.
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