Saturday, August 6, 2016

Moto X Play PC Issue on Marshmellow 6.0.1

Apologies if this is the wrong forum, just updated my Moto X play to marshmellow 6.0.1. When I plug the phone into my pc, I can see my phone as XT1562 but when I click on it, its empty. I have looked around on the internet and I have tried the solution whereby you go into apps, , click on the 3 dots (overflow apps) and locate external storage and clear data and cashe, then media storage and do the same again. Reboot your phone, then the files then that is supposed to fix the issue, it doesnt work for me, my phone is blank. Ive got an 32gb micro sd card in it too. Nothing shows up on my pc. How can I fix it? I had no problems on 5.1..1, its just since this update. Noticed one or two other issues like no email app, this I can live with. Any help or advice would be greatly appreciated. Thanks in advance guys


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