Hi,
all of a sudden, my XT1039 Moto G has entered a never ending bootloop that goes like this:
- powers up, motorola animation runs fine
- if the sim is inserted, it lets me tap the numbers for 5 seconds, then it soft reboots by itself
- if the sim is not inserted, it loads fine, it lets me do what I can do in 5 seconds, then it soft reboots by itself
my XT1039 is totally stock, unrooted, the last app I've installed is a flashlight app from the Google App Store, to turn on and off the back led, three days ago, and has been working fine for three days since then.
What I have done so far:
- booted android to safe mode: 5 seconds, and it bootloops again
- booted to recovery and wiped the cache partition, rebooted to android and the problem is still there
- when powered off, held the vol up and down button for two minutes: somebody wrote it worked for him, it doesn't work for me
- tried all the other options on the recovery menu (Factory, BP Tools, QCOM), but they all seem to do nothing, and get me again to the bootlooping
- booted to flashboot with an otg cable and a usb pendrive, hoping a magic "backup to usb" option would show up, but it doesn't
now I'm almost ready to boot to recovery and wipe data/factory reset, but I still would like to copy the Pictures folder out of the device first, so I tried with adb:
- installed the Motorola (and the universal too) drivers on my Win 8.1 and downloaded a recent version of adb.exe (Android Debug Bridge version 1.0.32)
- during the 5 seconds of bootloop life, I can browse the XT1039 folders from Win 8.1 explorer, but 5 seconds is too short to do anything
- booted the XT1039 in flashboot, but the command adb devices doesn't see my device
- while inj flasboot, navigated in Recovery --> Apply Update from ADB, the Win 8.1 alerts me there's something new on the USB chain, and adb devices says:
List of devices attached
TA98601*** sideload
but in the sideload mode it seems I can't run the pull command to get my files out of the damned device, every command like adb pull, push, shell, returns the same error:
error: closed
Is there anything else I can try to get my files out of the XT1039, before restoring it to factory ?
Any hints is highly appeciated, thanks
all of a sudden, my XT1039 Moto G has entered a never ending bootloop that goes like this:
- powers up, motorola animation runs fine
- if the sim is inserted, it lets me tap the numbers for 5 seconds, then it soft reboots by itself
- if the sim is not inserted, it loads fine, it lets me do what I can do in 5 seconds, then it soft reboots by itself
my XT1039 is totally stock, unrooted, the last app I've installed is a flashlight app from the Google App Store, to turn on and off the back led, three days ago, and has been working fine for three days since then.
What I have done so far:
- booted android to safe mode: 5 seconds, and it bootloops again
- booted to recovery and wiped the cache partition, rebooted to android and the problem is still there
- when powered off, held the vol up and down button for two minutes: somebody wrote it worked for him, it doesn't work for me
- tried all the other options on the recovery menu (Factory, BP Tools, QCOM), but they all seem to do nothing, and get me again to the bootlooping
- booted to flashboot with an otg cable and a usb pendrive, hoping a magic "backup to usb" option would show up, but it doesn't
now I'm almost ready to boot to recovery and wipe data/factory reset, but I still would like to copy the Pictures folder out of the device first, so I tried with adb:
- installed the Motorola (and the universal too) drivers on my Win 8.1 and downloaded a recent version of adb.exe (Android Debug Bridge version 1.0.32)
- during the 5 seconds of bootloop life, I can browse the XT1039 folders from Win 8.1 explorer, but 5 seconds is too short to do anything
- booted the XT1039 in flashboot, but the command adb devices doesn't see my device
- while inj flasboot, navigated in Recovery --> Apply Update from ADB, the Win 8.1 alerts me there's something new on the USB chain, and adb devices says:
List of devices attached
TA98601*** sideload
but in the sideload mode it seems I can't run the pull command to get my files out of the damned device, every command like adb pull, push, shell, returns the same error:
error: closed
Is there anything else I can try to get my files out of the XT1039, before restoring it to factory ?
Any hints is highly appeciated, thanks
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