Did I get screwed?

I bought a "Bqeel MXR Quad Core Android 5.1 Tv Box" from Amazon but it came loaded with an older version of Android and it came with an ancient version of all of the software. It is also incredibly broken in many features, I can't do a system reset because when I hit the button it does absolutely nothing, it makes the click noise and animation but nothing actually happens. It also has a strange bug where I genuinely can't install anything even though there is like 5GB of memory on it. This sucks because I tried uninstalling and reinstalling Kodi, the uninstall worked great but now I can't install it again. It also freezes all of the time and the OS is absolute garbage and doesn't look like the one people are posting on the reviews. What do I do?

EDIT: Lastly, I plan on most likely returning it, what is the BEST android/kodi tv box out there for less than $100?

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